Real humans in minutes, not a ticket queue measured in days

We arm your team with the resources to get up and running on BoreDM from Day 1. Plus, our Support team is always there to help you along the way. That team is consistently rated industry-leading, and the numbers back it up.

< 5 min

Median first response

96.5%

Customer satisfaction score

80%

Of questions resolved by Auggie, no human needed

Auggie answers first, a person is never far behind

Auggie, our AI support bot, is available around the clock and resolves about 80% of questions on its own. Ask for a human at any point, in the app or on this site, and our support team steps in. When Auggie gets something wrong, the team corrects it, so the bot keeps getting better.

Ways to get help

Live chat

Auggie in the app and on the website, with a human handoff whenever you need one.

Email support

Reach the team directly by email.

In-platform tickets

Submit bug reports and feature requests without leaving BoreDM.

Help center

Articles, workflow guides, and a training video library at support.boredm.com.

In-app guidance

Tooltips and guides built into the product itself.

Most teams are comfortable within minutes

Switching from gINT is supported, including your historical data. Self-serve works too: one team signed up for a trial, got their questions answered by Auggie and a support rep, and purchased a subscription without ever leaving the platform.

See the gINT migration path

Get set up faster

Optional expert services you can add to any combination of modules and tiers.

Migration services

We pull your legacy data into BoreDM from your existing tool, including gINT, spreadsheets, PDFs, and more, so you start fully loaded.

Premium onboarding

A dedicated onboarding geotech expert guides your team through every step of getting up and running on BoreDM.

Enterprise plans add a dedicated account manager, curated onboarding and training, and dedicated support. See Enterprise

The BoreDM team is incredibly responsive.
Bryson Beard, Gulf South

The BoreDM team's focus on listening to our needs and then developing the product to meet those needs is unique in our industry.
Monique Anderson, Shannon & Wilson

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Plans

Enterprise adds a dedicated account manager, curated onboarding, and curated training.

See plans

Migrating from gINT

Bring your project files and libraries into one central database.

Learn more

Security and compliance

Role-based access, audit trails, and enterprise-grade protection.

Learn more

See our support and onboarding firsthand

Book a walkthrough and ask our team anything, including what launch would look like for yours.